Full Time

Spiritual Care & Cultural Diversity Program Manager

Hillel Lodge Long Term Care Home 10 Nadolny Sachs Private, Ottawa ON

Reporting to the Director of Social Work, Programs, and Support Services, the Spiritual Care & Cultural Diversity Program Manager will coordinate chaplaincy, spiritual living, cultural and religious activities for Jewish and non-Jewish residents. The position's focus is to improve the quality of life for individuals and groups experiencing spiritual, moral, and existential distress related to changes in health, maturation, ability, and life circumstances. The incumbent will use a holistic, relational approach to assess the nature and extent of the concerns; collaboratively develop a plan of care; provide therapeutic interventions to promote, maintain, and restore health and/or palliate illness and injury; and evaluate the implementation of the plan of care to ensure its efficacy.

Assist all residents in continuing their lifelong religious and spiritual practices by:
Introducing available spiritual care services to new residents
Completing an assessment of spiritual care and religious needs for each resident based on initial recreation assessment
Facilitating contact with the resident’s faith group and clergy as appropriate
Maintaining a list of clergy for frontline staff to call on residents’ behalf in times of need
Coordinating religious services or faith-traditions as appropriate
Ensuring residents and families have access to appropriate religious or spiritual clergy when they are confronted will illness, grief, and palliation
Develop and organize individual and group programs in support of residents’ religious and spiritual needs
Lead Equity, Diversity & Inclusion (EDI):
Establishing a program of Equity, Diversity & Inclusion for all stakeholders (residents, staff, families, care partners, visitors, etc.) of Hillel Lodge
Developing and delivering programming and stakeholder education to support Equity, Diversity & Inclusion goals
Applying various intervention approaches which:
-- are informed by education in religion, spirituality, and the social sciences.;
-- follow ethical standards; and
-- consider human diversity, and the range of human traditions.
Lead Hillel Lodge’s Judaic mission to provide compassionate long-term care that empowers residents to lead full and engaged lives in a welcoming Jewish environment by:
Leading all Jewish/spiritual care programming in conjunction with the recreation department – the daily, Sabbath, and holiday religious services including but not limited to:
-- Large group programs for holidays, festivities, cultural events, and other programs with a spiritual living and religious theme
-- Spiritual education opportunities, including, but not limited to, Torah studies, book clubs, one-on-one study sessions
Supporting the Rabbi to ensure the smooth functioning of the Jewish religious services at Hillel Lodge.
Co-leading quarterly memorial services for residents, staff, and families
Ensuring the Synagogue is prepared for weekly services and Holy Day services
Ensuring religious articles, artifacts, and books (i.e. – psalms books, Torah scrolls, shofars, siddurim, Judaica) owned by Hillel Lodge are safeguarded and in good order
Developing and maintaining relationships with Rabbis from various Jewish denominations
Providing staff education and training of the Jewish religion and traditions to ensure all staff roles and responsibilities are clearly understood in relation to Jewish/Halakhic observance and spirituality
Sending out instructions to staff on guidance for holidays
Performing any other duties as required that are necessary for the health, safety and welfare of the residents, staff, volunteers and visitors and the efficient operation of the Home

Bachelor's or Master’s degree in divinity, religious studies, theology, or Jewish studies
Certified Spiritual Care Coordinator preferred
Three years of experience providing spiritual care and chaplaincy to vulnerable populations
Experience and training to provide religious programming to diverse residents with varied spiritual and religious beliefs / Experience developing, planning, and facilitating spiritual care and religious programming
Requires in-depth knowledge of the practices and traditions of the Jewish religion and possess the skills to direct and provide various Jewish learning activities in the home
Expert, intimate knowledge and real lived experience of Jewish religion, customs, and culture
Supportive of Hillel Lodge’s mission and adherence to Jewish principles
Excellent listening and communication skills
Ability to work independently with minimal supervision and guidance
Ability to work as part of a team
Knowledge of the long-term care population/experience working with seniors
Skills, knowledge, and aptitude to provide support, education and end-of-life services to both Jewish and non-Jewish residents
Knowledge of PointClickCare and Welbi an asset
Training and/or experience in multi-faith programming
Effective interpersonal communication
Creative, energetic, and positive team player with an ability to manage time efficiently and be organized as well as be able to prioritize tasks
Demonstrate excellent listening skills
Training will be provided as needed to support Equity, Diversity & Inclusion (EDI) deliverables

Located in the West end of Ottawa, Hillel Lodge has served as a home for individuals in need of long-term personal care since it officially opened its doors in 1965. With a current complement of 121 beds and housed within a thriving 13-acre Jewish Community Campus, we provide a wide range of programming and events to meet the diverse needs of our residents, their families, and the larger community which we serve.

Our Mission: Our mission is to provide compassionate long-term care that empowers residents to lead full and engaged lives in a welcoming Jewish environment.

Our Vision: The Lodge will continually strive to be at the forefront of person-centered long-term care.

Our Values:
Compassion and Caring
Dignity and Respect
Collaboration and Teamwork
Excellence and Innovation
Integrity and Accountability

Interested applicants should apply with their current resume along with a cover letter explaining how they meet the requirements of the role.
Successful candidates will be required to show proof of COVID-19 vaccination as a condition of employment, subject to reasonable accommodation measures for documented medical contraindications to the COVID-19 vaccine.
Where notified in advance, Hillel Lodge will accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act.

Proof of TB, and Vulnerable Sector Police background check will be required upon hire. Although we appreciate all interest, only those candidates who are selected for interviews will be contacted. No phone calls, please.

Qualifications: Bachelor’s Degree + Advanced Degree Preferred and 3-5 years of experience.