Full Time

Security Manager

Jewish Federation of Ottawa Ottawa ON


The Jewish Community Campus of Ottawa is located on 12 acres in the west end of Ottawa with four separate buildings. The Jewish Community Campus of Ottawa Security Manager is a seasoned security professional who will be responsible for the supervision of security guards and the implementation of all security and safety policies and procedures for the Community Campus. The Manager will also provide some consultative support to our partner community agencies in Ottawa and will collaborate with local law enforcement and national security peers. Working in collaboration with the Campus team, the goal is to ensure a safe and welcoming environment.

To be successful in this role, the Security Manager will be a respected and experienced security leader who will roll up their sleeves and lead by example. The Manager will build rapport with staff, Campus, and community stakeholders, yet will build and sustain respect for the authority of the security team. They will be reliable, punctual, efficient, and comfortable making decisions while respecting when to include others in the process. The Manager will be a strong communicator with excellent judgment.

Reporting to the VP, Operations, this is a Full-Time salaried position with benefits.

Managing Staff
• Directly supervise all security staff on campus in all aspects of their jobs including but not limited to job training, daily duties, scheduling, performance appraisals, professional development, hiring, coaching, and disciplining.
• In accordance with the Occupational Health and Safety Act, W.S.I.B. and all other relevant regulations, ensure a safe, effective, and efficient implementation of all assignments for security guards.
• Occasionally as required, actively undertake security roles and responsibilities including patrolling, camera monitoring, access control, incident response, investigations, etc.

Policies & Procedures
• Responsible for the planning, supervision, and implementation of all daily security activities as well as special circumstances and events. This includes working with in-house and/or external security services and law enforcement agencies.
• Develop and manage a Campus-wide and Jewish community safety & security strategy, in collaboration with Federation professional and lay leadership.
• Regularly conduct physical security audits of Campus facilities using Crime Prevention Through Environmental Design (CPTED) methodologies, and other target-hardening processes.
• Working with the security team and our national security partner, review and update security processes for the campus, including training, procedures, drills, and emergency operations.

Administrative Duties
• Maintain and submit on a timely basis all written records and reports that might be required by management or to conform to any relevant city, provincial, federal, or other regulations.
• Research and prepare grant applications for security funding.
• Attend relevant meetings to stay informed on campus and organizational issues and activities.
• Stay informed on international, national, and local events that may influence security levels and activities on campus and maintain relationships with local emergency response/law enforcement bodies. This includes developing an understanding of hate crimes and antisemitic acts.
• In collaboration with HR, meet with inspectors regarding all inspections and licenses.
• Responsible for effectively managing and reporting safety incidents and/or losses and identifying & implementing loss prevention techniques.

Community Relations
• Represent Ottawa at the CIJA National Security Working Group, collaborating with colleagues across Canada and CIJA professional staff.
• Participate and collaborate with local, regional, and federal law enforcement and emergency responders for training opportunities, consultations, and as an advocate for support for the Jewish community.
• Establish a system for community-wide collaboration, coordination, incident reporting, and communication with partner agencies, including regular security updates and resource sharing, as well as community-wide protocols for emergency communication.
• Respect for the cultures and traditions of the various groups that share the campus spaces.

Key Security Qualifications:
• Must hold a current and valid Ontario Security license or be willing to acquire one.
• Minimum of 10 years’ experience in security, military or law enforcement. Experience in a supervisory or lead role is required.
• Must have solid knowledge and understanding of the Criminal Code and all various applicable acts and regulations. Police Foundation diploma or Security Management diploma would be an asset.
• Strategic thinker capable of using sound judgment to advise on sensitive security issues, concerns and needs.
• Must have experience working with CCTV and access control technology and software.
• Formal and up-to-date training in first aid, CPR, and general security and emergency response procedures is an asset.

General Requirements:
• Capacity to build strong and trusting relationships with a diverse array of stakeholders.
• Must have excellent written and verbal communications skills in English.
• Ability to plan and implement work efficiently, ability to lead, work and motivate others using positive and tactful communication and management skills.
• Ability to deal politely and courteously with the public in general, especially when responding to concerns and questions and de-escalating difficult situations.
• Ability to exercise strong judgment and function effectively and professionally under stressful and potentially life-threatening situations.
• Must be able to walk/stand for several hours at a time, up and down stairs, inside and outside, year-round.
• Must have a working knowledge of computers, specifically Microsoft Word, Excel and Outlook.
• Must be eligible to work in Canada.
• Knowledge of the Jewish community is an asset.

Compensation & Benefits: Salary range: $68,000-$75,000 based on experience. Group insurance benefit
package includes Basic Life, Long-term Disability, Extended Health and Drug coverage, a free SJCC
membership, and contributions to a Group Retirement Savings Program after one year’s service. Free
parking on site.

To Apply: Please send a cover letter and resume to Rena Garshowitz, VP, Operations at
rgarshowitz@jewishottawa.com by March 22, 2024. No phone calls, please.