Part-Time Contract Position (17.5 hours/week | $30/hr | $52,000 full time equivalent) Housed at Jewish Family Services of Ottawa | Powered by Jewish Federation of Ottawa
Newcomer Outreach & Digital Hub Coordinator
Position Overview
The Newcomer Outreach & Digital Hub Coordinator will serve as the primary point of contact for individuals and families who are new to Jewish Ottawa.
This shared position—housed at Jewish Family Services of Ottawa (JFS) and supported by the Jewish Federation of Ottawa—combines community outreach with digital infrastructure development. The Coordinator will proactively engage individuals, build meaningful relationships, and connect them to services, programs, and opportunities across the community.
This role is designed to serve all those who are new to Jewish Ottawa. For the purposes of this initiative, a “newcomer” is defined in the broadest sense as any individual or family who is new to Jewish Ottawa. This includes, but is not limited to:
• individuals and families who are new to Canada;
• Jewish individuals and families who have recently relocated to Ottawa from another province
• residents of Ottawa who are newly engaging with, or seeking entry into, Jewish community life in Ottawa.
This definition reflects the initiative’s commitment to attraction, integration, and belonging, and recognizes diverse pathways into Jewish communal engagement.
In parallel, the Coordinator will lead the development of a centralized Online Newcomers Hub, including content that supports both community integration and Jewish settlement/resettlement needs. Working across both organizations, this role will strengthen coordination, improve access, and create clearer pathways into Jewish communal life. The position includes regular office hours at both JFS and Federation and is structured as a high-impact pilot focused on attraction, integration, and belonging.
Key Responsibilities
1. Newcomer Outreach & Engagement
• Serve as the welcoming, central point of contact for all those new to Jewish Ottawa
• Conduct outreach meetings (virtual and in-person) to understand needs, interests, and goals
• Connect Jewish individuals to synagogues, schools, employment supports, programs, and volunteer opportunities
• Support both social connections and access to services
• Provide guidance and referrals related to Jewish settlement supports where needed
• Maintain a clear system to track engagement, referrals, and follow-ups
• Identify trends, emerging needs, and service gaps, and share insights with JFS and Federation leadership
• Build relationships with community partners to ensure coordinated and seamless newcomer support
2. Online Newcomers Hub Development
• Lead the planning, development, and launch of a centralized Online Newcomers Hub
• Collaborate with a web designer to build an accessible, user-friendly platform
• Define user experience, content structure, and navigation pathways
• Ensure the Hub includes clear access to:
Settlement and resettlement information (housing, employment, language, and local services)
Jewish institutions, programs, and community life
Employment and volunteer opportunities
Family, youth, and social supports
Community events and leadership pathways
• Coordinate content contributions across partner organizations
• Oversee ongoing updates, maintenance, and relevance of the platform post-launch
Qualifications
• Experience in community outreach, engagement, or program coordination
• Strong interpersonal and relationship-building skills
• Experience working with newcomers, or diverse populations is an asset
• Ability to work collaboratively across organizations and stakeholders
• Strong organizational and project management skills
• Familiarity with Jewish community life considered an asset
• Comfort with digital platforms and content management systems
• Language capacity in Hebrew required (oral & written)
• Russian language skills an asset
Core Competencies
• Warm, welcoming, and community-oriented
• Proactive self-starter with strong initiative
• Strategic thinker with attention to detail
• Clear and thoughtful communicator
• Collaborative, flexible, and solutions-focused
Outcomes & Success Indicators
• Increased engagement of individuals within their first 6–12 months of connection to Ottawa’s Jewish community
• Clear and trackable referral pathways, including settlement and community supports
• Successful launch of an accessible and comprehensive Online Newcomers Hub
• Strengthened coordination across Jewish Ottawa institutions
• Improved awareness of employment, volunteer, and community opportunities
• Enhanced sense of belonging among those new to Jewish Ottawa
Position Details
• Term: 2-Year Contract
• Hours: 17.5 hours per week (flexible, including some evenings)
• Compensation: $30/hr ($52,000 full time equivalent)
• Vacation & MERCs
• Location: Primarily based at Jewish Family Services of Ottawa, with regular office hours at the Jewish Federation of Ottawa
• Reporting Structure:
Direct supervision through Jewish Family Services of Ottawa
Strategic collaboration with Federation’s VP, Community Impact
How to Apply:
Please send Resume and Cover Letter via email to Julia Zannini [email protected]
About the Partnership
This role reflects a shared commitment between Jewish Family Services of Ottawa and the Jewish Federation of Ottawa to build a more coordinated, accessible, and welcoming community. By integrating direct service expertise with community-building strategy, this position plays a foundational role in strengthening attraction, integration, and long-term belonging within Jewish Ottawa.